Vendor Terms & Conditions

Welcome

1. Hi, we’re wonder.lk. It’s good to meet you and we’re really glad you’re keen on becoming a vendor with us.

2. Imagine creating what you want, when you want, from the comfort of your own home, making passive income whether you’re working or not. Some of our Vendors sell stock in their free time as a hobby, some do it to get their name out there, and some are able to make it their full-time profession.

3. Becoming a vendor is easy and these additional terms for vendors (‘Vendor Terms’) are an extra part of the Wonder Market Terms that apply specifically to vendors on the Wonder Market. You’ll need to agree to them before you can become a vendor. These govern the relationships, rights and obligations of vendors to us and buyers using Wonder Market. You agree to put your items on Wonder Market and make them available to buyers on the basis stated in the Wonder Market Terms and these Vendor Terms.

As a vendor on the Wonder Market you have responsibilities to us and buyers of your items. Please take the time to review these Vendor Terms carefully.

4. When we say ‘you’ in these Vendor Terms we are referring to you, the vendor whose details are listed as the Wonder Market account holder. All other words defined or explained in the Wonder Market Terms have the same meaning here. If there’s any inconsistency between what we say in these Vendor Terms and what is in the Wonder Market Terms, what we say in these Vendor Terms prevails.

5. Read on for details about your vendor responsibilities, the process of selling your items on the Wonder Market, and how you can earn money with us.

Becoming a vendor

6. Becoming a vendor is free: Becoming a vendor and putting your items up on the Wonder Market is free but there is a review process. There are a few things you warrant in exchange for the right to be a vendor, which are outlined in these Vendor Terms.

7. Process to become a vendor: There are easy steps you follow to sign up as a vendor, please visit the vendor sign up page to register as a vendor.

How selling your items works

8. What you’re providing:

1. License: When you ‘sell’ an item, you’re making your item available to buyers and downloaders to use that item under certain conditions; you’re not actually selling the item itself. What you’re selling includes a license directly to the buyer or downloader to use that item under the relevant license options that we set.
2. Item Services: You can choose whether or not to provide service support to certain items. If you choose to support an item, this will be identified on the item page. All supported items include service deliverables. Buyers can buy support extensions on these items.

9. The total price for an item on Wonder Market is made up of:

1. Item price: The item price is made up of a license fee (for the license chosen for the item), and if relevant the item support service fee (for supported items).
2. Vendor fee: This is the fee that we take from sellers whenever a successful sale is done. this is 25% or 33% depending on the exclusive status of the vendor.
3. Buyer fee: This is the fee buyers pay Wonder for the buyer services we provide buyers.
4. Handling fee: In some transactions, the total checkout price may include a handling fee

10. Exclusivity: When you become a vendor, you can choose to make your items and related items available exclusively on Wonder or to retain the ability to sell your items elsewhere. The percentage of revenue you receive from each sale of your item will vary depending on your choice (as explained below). You can change your exclusivity status by contacting us.

11. Your earnings; vendor fee: When your item is sold on Wonder Market, you will earn the Item price after reducing vendor fee percentage. The vendor fee is what you are charged by Wonder for use of our platform and services as a vendor. The vendor fee is determined by whether you are selling the item only on Wonder Market exclusively or not.

Non-Exclusive Vendor Fee 33%
Exclusive Vendor Fee 25%
Wonder reserves the right to change vendor fees at our discretion, from time to time. Any changes to these rates will take effect on and from the date on which notice of the variation is posted by us on Wonder Market.

12. Setting the prices of items: As a vendor, you are responsible for setting the prices for your items. This is known as ‘Vendor Driven Pricing’. You must make all pricing decisions independently, and discussions about your pricing decisions (including with other vendors) are not permitted under any circumstances.

13. Review: We have rules about what we accept and don’t accept and you can read up on these in our blog. Although we always like to provide constructive feedback we’re not obliged to give you any reasons for rejecting your item. We have the final say on whether items are accepted for Wonder Market.

14. No Variation: You are not permitted to vary these terms (or our Wonder Market Terms) as they apply between you and buyers, or to offer your items on different terms or with additional terms (for example, through your item description pages). Any different or additional terms that you try to impose on Wonder Market on your items will have no effect against buyers or Wonder.

How do payments of earnings work

These sections explain how earning an income works on the Wonder Market and important information about payments to your account, and deductions from your account. Take a close look!

15. We will pay you the amount of each sale after reducing our vendor fee as (‘your earnings’ or ‘earnings’). In order for us to do this, you authorize us to collect payments, credit your Wonder Market account with your earnings, and to payout your earnings to you. We may use another Company to do these things for us.

16. Thresholds: We’ll make payments of your earnings based on minimum threshold of 10,000LKR.

17. Earnings payment timing and methods:

You ask us to hold the balance of your earnings until they are paid out to you, the Wonder account holder. You can set up a payment destination which must be owned by you, the Wonder account holder. Where your earnings reach certain threshold amounts, we make monthly payouts of your earnings to your payment destination.
When we get a request for payment, we’ll pay you at the next payment cycle.
You must provide us with the correct details and payment method when you set your payment destination.
Despite section 18(1) above, we reserve the right to pay your earnings to you, at any time, at our discretion.
You may bear some or all expenses incurred by us in paying monies to you.

18. Potential deductions:

Payment methods available for buyers to buy your items involve payment agents that have their own standard terms and conditions regarding refunds, chargebacks, fees and unauthorised transactions (which we don’t control). If an Wonder Market transaction on an item is subject to payment agents’ refunds, chargeback, fees or unauthorised transactions, we may automatically deduct those amounts from your Wonder Market account.
You or we may also decide to issue a credit or refund to a buyer in certain circumstances involving issues with your item outlined in the Wonder Market Refund Rules, or transactions that may be reversed for other reasons. If that happens, we reserve the right to deduct from your Wonder Market account any amount that would otherwise be payable to you.
If you breach any warranty you have made to us we may offset any amount that we have to pay to anyone else as a result of your breach, against any payments due to you.

19. Payment errors: We will continue to hold your earnings if we’re not able to pay your earnings to you for whatever reason, including if:

we do not have the correct payment details;
we can’t contact you using the contact details that you have supplied;
you have not made a request for payment; or
you are asking for payment to be made to a person, an institution or a country that we’re legally prohibited from making payments to, or where there are limitations in the banking systems.

20. Holding earnings: If we decide that an item of yours does not comply with an applicable law or any of our rules or guidelines, including the Wonder Market Terms and these Vendor Terms, we can at our discretion disable the item or your membership. We may also hold any earnings on that item or your account for up to two years, and may release those held earnings during that period if we are satisfied that any dispute or issue about your item has been resolved.

Your warranties and responsibilities:

21. As a vendor you warrant to us and each buyer of your items that:

the item is of acceptable quality and fit for the purpose for which it is ‘sold’;
the item matches the description given by you on the item preview page, as well as any item preview;
you will honour any express warranties given to buyers that are not contained in the Wonder Market Terms;
you have rights necessary to license that item on the terms of the applicable license;
the buyer’s use of that item in accordance with the terms of the applicable license does not infringe the intellectual property rights of someone else;
the item and its description are not false, inaccurate, misleading, fraudulent, unlawful or defamatory;
the item and its description do not violate any applicable law or regulation (including those governing export control, consumer protection, unfair competition, criminal law, pornography, anti-discrimination, trade practices or fair trading);
the item does not contain viruses or other computer codes, files or programs which are designed to limit or destroy the functionality of other computer software or hardware;
where relevant, you have the appropriate model or property release for your item and you can produce a copy of that model or property release when requested by us or a buyer of your item; and
you will process a buyer’s information in accordance with applicable privacy law and data protection regulations.

22. If you make your items available on Wonder Market for free, then the warranties you make to buyers also apply to anyone who downloads your item from Wonder Market. In certain circumstances, we may also allow a buyer to purchase an item for another member, and in this case you also agree that these warranties apply to the member for whom the item is purchased.

23. You give an indemnity (legal protection) to and are liable to each buyer of your items.

As a vendor you have responsibilities to us and buyers of your items. Take a moment to understand your responsibilities!

24. As a vendor you warrant to us that:

you will not use Wonder Market to offer non-Wonder goods or services to buyers;
you will not buy your own items;
you will follow any vendor guidelines provided by us, act in good faith, and provide assistance and co-operation as we reasonably request;
information and documentation you give us (like your name and address) is accurate; and
where you have marked an item as ‘supported’, you will provide buyers of your item with support for the included support period and any support extension period purchased, unless we agree otherwise.

25. Buyers’ use of your item: We are not liable for any loss suffered by you as a result of a buyer or any other person making use of your item contrary to the Wonder Market Terms or the item’s license.

26. Other vendors and affiliates’ use of your item: An Wonder affiliate can use your item thumbnail previews in their promotion of the Wonder Market and no compensation is due for these uses. A fellow vendor may use a watermarked preview of your item in a preview of another item on any Wonder Company site without requiring your permission and without compensating you. The watermarked item is credited either by providing a link to your item on the Wonder Market or by otherwise attributing your Wonder Market item to you.

27. Our use of your item: We may use the whole or part of your items to promote Wonder. This promotional use may include use in public relations, emails, on a features page, or on other sites (e.g. social networks). No compensation is payable for these uses.

28. Item removal: We have the right to remove an item for any reason, using our reasonable discretion. For example, we may review the libraries to keep the Wonder Market fresh and full of quality items that meet the latest technical standards and market trends. Also, issues about an item might be brought to our attention such as errors, representations, or even violations. Our goal is always to address these situations with you constructively. We also aim to give you notice before an item is removed, but this is not always feasible or possible, so we can’t guarantee this. We will not be responsible for any loss that you may suffer as a result of your item being removed.

Special arrangements

Special deals and promotions

29. Sometimes we might negotiate volume sales or other arrangements with buyers as part of creating business development opportunities for vendors (special deals). In order for us to make this possible you give us permission to negotiate special deals. We might also offer pricing promotions to Wonder Market buyers. In some cases, if pricing promotions involve a change in the vendor fee or licensing terms, then it is a special promotion and the following sections are relevant.

30. Given the nature of special deals, the prices of your items under the special deal may vary from the advertised item price. This means that your earnings on the sale of your items in a special deal may not always be determined by reference to the advertised price of your item on the Wonder Market. Given the nature of special deals and special promotions, the vendor fee may differ for special deals or special promotions.

31. Before your item is included in a special deal or special promotion, we’ll provide you with information about the special deal or special promotion, item pricing and vendor fee. You can opt out of participating in a special deal or special promotion if the deal involves a change to the vendor fee. We will let you know the time frame to opt out, and if you don’t do so, your item will be included in the special deal or special promotion.

32. Special deals and special promotions might also involve you entering supplementary licensing arrangements to allow the buyer to use your item in particular ways. If these supplementary licenses are substantially different from the standard Wonder Market licenses, you will also have the opportunity to opt out of participating in the special deal or special promotion within the time frame we set out when we make the offer to you.

You will always have the option of opting out of any special deal or special promotion if it involves a change to the vendor fee. We decide the other details like pricing.

Definitions

Vendor :
a member who makes items available for sale on Wonder Market.
Vendor fee
is what you are charged by Wonder for use of our platform and services as a vendor.
Buyer fee:
the fee for the services buyers get from Wonder like 24/7 buyer support, fraud protection, item quality control and other related buyers services.
Item price:
the price a buyer pays for an item
Item support:
the support provided by you to buyers of items you choose to support
List price
is the price you see on an item page on Wonder Market and is made up of the item price and buyer fee.

Version 1.1 – Effective date: Dec 01, 2020.